Welcome to MOTUS Renault
This page is dedicated to our cookie policy. It is intended to explain how we process cookie and how you can control it.
When viewing our content, information about your device's browsing experience (computer, tablet, smartphone, etc.) may be stored in 'cookie' files installed on your device. This policy allows you to learn more about the origin and use of such browsing information and your rights with respect to it, in particular your right to object to it. This policy also applies to information collected by us when you access this website through advertising content that we distribute on third party websites and applications.
  • Welcome to the website https://www.motusrenault.co.za, published by MOTUS Renault whose registered office is located at 12 Ernest Oppenheimer Ave, Bruma, Johannesburg, 2198.

    We have designated a Data Protection Officer to ensure the privacy of your personal data, including data collected through cookies. The Data Protection Officer can be contacted at xxxx@renault.co.za and at 12 Ernest Oppenheimer Ave, Bruma, Johannesburg, 2198.

  • A cookie is a small computer file, a tracker, deposited and read for example when visiting a website, reading an e-mail, installing or using software or a mobile application, regardless of the type of terminal used (computer, smartphone, digital reader, video game console connected to the Internet, etc.).

    When consulting a website, cookies may send information to the user's browser and allow the browser to send information back to the original website (for example, a session ID or choice of language).

    Only the owner of a cookie can read and modify the information it contains.

  • This site uses different types of cookies.

    Technical cookies

    These cookies are intended to enable or facilitate electronic communication (detection of connection errors, identification of connection points, website security, etc.) or to provide online communication services which you might specifically request (screen display preferences, saving information entered in the forms, shopping cart [if applicable], access to your user account, etc.).

    You may not object to the use of these cookies.

    Social cookies

    These cookies are intended to make the site more user-friendly and interactive, by allowing you to interact with social networks (Facebook, Twitter, LinkedIn, etc.).

    These cookies can process data such as the amount of content shared through social networks, the fact that you have an account on a social network, the tracking of your browsing on websites, etc. These features are based on third-party applications integrated into our website. The social network providing such an application button is likely to identify you through this button, even if you did not use this button when you visited our site. Indeed, this type of application button may allow the social network in question to track your browsing on our website, by the mere fact that your account on the social network in question was activated on your device (open session) at the same time that you were browsing our website.

    Please refer to the privacy policies of these social networks to discover how the browsing information they can collect using these buttons is used, including for advertising purposes. These protection policies must enable you to exercise your choices with these social networks, in particular by configuring your user accounts on each of these networks.

    The use and storage of these cookies is subject to your consent.

    Advertising cookies

    These cookies are intended to improve the relevance of advertisements and content on this site and on third-party media. Whenever we send you promotional messages or display such messages, our objective is to send you the most relevant advertisements and offers possible, tailored to your needs or that are likely to actually interest you.

    These cookies may in particular process data relating to your personal preferences, your interests in our products and/or services, your consumption habits, etc. We can use tools to automate the processing of your personal data to evaluate certain personal aspects relating to you and in particular to analyse or predict aspects concerning your personal preferences and needs. The data processed in this context may have been collected from different sources and may be interconnected: data from our customer files, navigation data, data from third parties, data on the use of your vehicle, etc. This processing is intended to push you personalised content related to certain personal aspects relating to you, such as dedicated offers by e-mails, personalised advertising, content on our websites related to your interests, etc. For example, this processing can lead us to push you information related to the car segment you are likely to favour (an SUV rather than a city car, or vice versa). The use of such tools is defined as profiling by regulations.

    The use and storage of these cookies is subject to your consent.

    Analytics cookies

    These cookies are intended to analyse website traffic and to improve your browsing experience.

    These cookies may in particular process data relating to the pages visited, the time spent on visited pages, the browser you use to visit these pages, etc.

    The use and storage of these cookies is subject to your consent.

  • The attached table contains the list of all the cookies stored and/or used by this site and their main characteristics. Whenever possible, these cookies are hosted on servers located in South Africa. However, as some of our service providers are located in countries outside the Republic of South Africa, your personal data are processed in these countries, which may have different regulations on personal data than the South African Government. In such a case, (i) we pay particular attention to ensuring that this transfer is carried out in accordance with the applicable regulations and (ii) we put in place safeguards ensuring an adequate level of protection of your data.

    Our site may contain third parties’ cookies (communication agency, analytics services, etc.) allowing them, during the life of the cookies, to collect browsing information relating to our website. The storage and use of these cookies by third parties is subject to the privacy policies of such third parties. We inform you of the purpose of third-party cookies of which we are aware and the means at your disposal to make choices with regard to these cookies.

    Retention period
    session, myRenault-SelectCompares, myRenault-SelectFavourites
    MOTUS Renault
    HTTP is stateless so this/these functional cookies store a users' preferences.
    9 months
    Most Google users will have a preferences cookie called ‘NID’ in their browsers. The NID cookie contains a unique ID Google uses to remember your preferences.
    9 months
    Google Analytics help us understand how our customers get to our website, the number of people that visit our site, and how they navigate their way around the site. We can use this information to improve our visitors’ user experience.
    Marketing Tracking
    3 months
    Cookie is placed by Facebook to Enable ad delivery or retargeting.
    3 months
    This pixel allows us to optimise our programmatic display advertising campaigns, build lookalike audiences, and retarget users who have visited this site.
    IDE doubleclick.net
    9 months
    These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.
    9 months
    These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.
  • When you first visit our site, you are asked to accept the use of certain cookies, by displaying a dedicated information banner. If you expressly accept or if you continue to browse our site, you consent to the use of cookies on your device.

    We inform you that, in accordance with regulations, cookies intended to carry out or facilitate the transmission of a communication over an electronic communications network or strictly necessary in order to provide a service explicitly requested by you, are not subject to your consent.

  • How to exercise my right to object?

    If you do not want cookies to be stored or read on your device, a refusal cookie will be stored on your equipment to allow us to record the fact that you have objected to the use of cookies. If you delete this cookie-refusal, we will no longer be able to recognise that you have rejected the use and storage of cookies.

    You have several options for managing cookies, including blocking their use and/or deleting them.

    Cookie Manager

    A cookie manager is provided to allow you to manage the cookies stored and/or used on this site. At any time, by clicking on this link below, you can access the configurator and change your preferences, depending on the type of cookie concerned.

    Browser settings

    You may also manage cookies via your browser.

    Most browsers are set by default to accept cookies, but if you wish, you can choose to accept all cookies, systematically refuse cookies or choose which cookies you accept depending on where they come from. You can also regularly delete cookies from your device using your browser.

    However, don't forget to set up all the browsers on your various devices (tablets, smartphones, computers, etc.).

    Each browser has a different setup for managing cookies and your choices. It is described in your browser's help menu, which will tell you how to edit your cookie settings.

    Publishers' modules for making objections

    You can choose to disable some third-party cookies by going directly to the page of the issuer of the cookie. As follows:

    To disable Google Analytics cookies, go to https://tools.google.com/dlpage/gaoptout

    For Facebook, go to https://www.facebook.com/policy/cookies/

  • If your device is used by more than one person and if the same device has more than one browser, we cannot be sure that the services and advertisements intended for your device correspond to your own use of that device and not to that of another user of the device.

    In such cases, you are responsible for any shared use which you may allow of your device and for any settings in your browser which you are free to configure with respect to cookies. In particular, it is your responsibility to inform other such users of such shared use and settings.

  • For more detailed information on the processing of your personal data when using this website, and in particular regarding the exercise of your rights, we invite you to consult our Privacy Policy.

  • We may change this policy from time to time. We will inform you and/or seek your consent whenever necessary or required. We therefore recommend that you consult this policy each time you visit our website in order to review the latest version.

    Version 01, updated on 01/07/2021